Dispatch board
Take a call fast, see which drivers and trucks are free, get warned about a plate that is already on a job, and hand over to the next shift.
LotResolve gives impound operators one controlled, auditable path from the tow call to the moment the vehicle leaves the yard — dispatch, intake, custody, holds, deadlines, money, release and disposition, connected to each vehicle’s record.
LotResolve organizes the field, operational, financial and compliance work around each vehicle into a single visible path.
Take the call, assign a driver, capture the scene on the phone.
Document vehicle, condition, property, keys and charges.
Run notice deadlines and keep the letter, tracking and proof with the record.
Track holds, yard moves, transfers, keys and personal property.
Keep every charge, payment, refund and adjustment auditable.
Verify who is collecting, collect what is owed, gate it out.
Record a surrender, lien sale or scrap, settle and close the file.
Dispatch built for an impound operation, and a phone app for the drivers and the desk. What happens on the road arrives in the yard already documented.
Take a call fast, see which drivers and trucks are free, get warned about a plate that is already on a job, and hand over to the next shift.
Drivers claim or receive jobs, step through the scene, take guided photos stamped with time and place, and scan the VIN.
Steps taken with no coverage wait on the phone and send in order when it returns, including a release done at the counter.
A one-person office runs calls, yard intake and releases from the same app and the same sign-in.
Enrol a tablet for a yard; drivers switch to themselves with a PIN, so every action stays under the right person.
Release at the scene when the owner turns up, or deliver to a shop or a home without storing, with a cash receipt either way.
Replace spreadsheets, paper files, reminder calendars and one-off reports with a system built around each vehicle’s time with you.
Track tow and storage charges, admin fees, payments, refunds and adjustments, with a running balance on every vehicle.
Turn notice deadlines into controlled tasks and visible exceptions, from rules you set with your counsel or from a state’s rules we maintain, each with its source cited.
Place and clear authority holds, move vehicles across the yard, transfer between facilities, and log keys and personal property.
Bring in registered-owner reports and check and decode VINs, with role controls, masked identifiers and a log of who opened what.
See what is owed, collected, aging on the lot and left with a balance open, across standard reports you can export.
Preserve who changed what, when it happened, and the documents supporting each critical action.
Rate plans, rotation-list fee schedules, a cash drawer with counts and deposits, and settlements when the full balance isn’t coming.
Keep the company’s permit, insurance and carrier numbers on file, with reminders before they expire.
Move accounts, history and open impounds over from your current system, with their original dates and a review list afterwards.
An unclaimed vehicle has a long road out of the yard, and each state lays it out differently. LotResolve follows your state’s path step by step: each step checked before the next, each deadline counted from the record, each form filled from what you already entered.
Available today in Georgia. Each state is reviewed against its statutes and rules before it is offered.
Your company makes the legal decisions. LotResolve tracks the steps and fills the forms; it is not legal advice, and your company stays responsible for each notice, filing and sale.
LotResolve keeps tasks, deadlines, documents, and financial activity connected to the vehicle record—so the right work happens at the right time and the evidence remains easy to find.
The demo is the product, loaded with a working yard — calls, vehicles on the lot, holds, deadlines, charges and open releases. Take a vehicle all the way to the gate. Nothing you do there matters, because it is rebuilt every night.
A seeded impound yard with sample data. You get the run of it — take a call, intake a vehicle, place a hold, take a payment, authorise a release, gate it out.
Every account is set up with you by a person, so your facilities, rate plans and release policy are right before anyone tows a vehicle into it.
Account requests open soon. Until then, try the demo: the whole product with sample data, reset every night.
Try the demoSee how LotResolve brings your calls, impound ledger, custody records, notice deadlines, release and lien steps into one system.